Services Solution

• Made-to-measure services and warranties proposals.
• High-tech follow-up and information systems : e-contract, Web portal, dedicated telephone numbers and e-mail addresses, totally reactive hotline, reporting…
• A technical pole, permanently connected to all manufacturers and able to answer to any technical question,
• A SFG web portal to follow up all interventions.

SFG can be entrusted

• SFG is a subsidiary of HomeServe, world leader in home emergency repairs, listed on the London FTSE200 and whose financial power is a proof of durability
• Re-insured products
• Technical partners certified by SFG, regularly visited and supported by our teams
• Regular « mystery » phone calls figuring our customers' satisfaction

Proximity

• A hotline of very efficient technical advisors
• Neighborhood technical partners
• A very mobile and attentive marketing team